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Be Aware of Fake Reviews - Rise of Fake Reviews on Products

In the modern world of internet-heavy shopping, it is often the reviews of a product that act as the deal-breaker for most consumers. Popular online market platforms like Amazon, Best Buy, Walmart, eBay, Alibaba and countless others use a basic 5-star ranking system that allows their users to leave feedback about various products and services. While the majority of reviewers…

How to Respond to a Bad Review

Customer reviews pose a serious threat to the reputation of any business. Several years ago, a customer who was not satisfied with your services could tell about ten people about the bad experience. Today, such customers can reach out to millions of people. As a result, businesses should not sit and wait. Instead, they need to come up with effective…

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