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Good Consumer Review Sites

A survey by BrightLocal recorded that 88 percent of people rely on online ratings as a personal recommendation. These recommendations show that most people are more interested in what others say about a brand than what it says about itself. Since most businesses offer an online platform, comments from customers have diverse effects on them. It is, therefore, essential to…

Be Aware of Fake Reviews - Rise of Fake Reviews on Products

In the modern world of internet-heavy shopping, it is often the reviews of a product that act as the deal-breaker for most consumers. Popular online market platforms like Amazon, Best Buy, Walmart, eBay, Alibaba and countless others use a basic 5-star ranking system that allows their users to leave feedback about various products and services. While the majority of reviewers…

Your Online Reputation is Worth Protecting

Do you know what your reputation is like online? You might be surprised about what's available about you out there, especially if you don't spend much time on the internet. While might have a good idea about what your friends and family think about you, the internet now allows everyone who has ever interacted with you to form an opinion…

How to Respond to a Bad Review

Customer reviews pose a serious threat to the reputation of any business. Several years ago, a customer who was not satisfied with your services could tell about ten people about the bad experience. Today, such customers can reach out to millions of people. As a result, businesses should not sit and wait. Instead, they need to come up with effective…

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