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Your Online Reputation is Worth Protecting

Do you know what your reputation is like online? You might be surprised about what's available about you out there, especially if you don't spend much time on the internet. While might have a good idea about what your friends and family think about you, the internet now allows everyone who has ever interacted with you to form an opinion…

How to Respond to a Bad Review

Customer reviews pose a serious threat to the reputation of any business. Several years ago, a customer who was not satisfied with your services could tell about ten people about the bad experience. Today, such customers can reach out to millions of people. As a result, businesses should not sit and wait. Instead, they need to come up with effective…